Leader in e-Discovery provides solutions, employing advanced technologies, for corporate litigation strategy and crisis management. The company's resources and operation systems are organized into two operating segments - e-discovery Business and AI Solutions services. It mainly offers eDiscovery and forensic services, such as data collection, data processing, data review and document production. The company primarily serves law firms, corporate legal departments, government agencies and other professional advisors who require innovative technology, responsive service and deep subject-matter expertise. Geographically, the company receives maximum revenue from the United States.
When the company migrated workloads from the on-prem to Azure, Cloud and IT team wanted to make sure that their eDiscovery platform is resilient against any kind of cloud environment disasters, including ransomware attacks. All their services are hosted in Azure spanning across 1500 Azure resources including VMs, VMSS, Load Balancers, Application Gateways and Storage Accounts, and many other associated cloud services. Considering the complexity of the architecture, even after enabling multiple backup systems, achieving resilience against disasters, was still questionable. Adding to the problems is the constant threat of encryption attacks across enterprises at the verge of global crisis on multiple fronts including the cloud skill shortage and the period of great resignation, war in Ukraine, which created multitudes of risks. The IT team was totally unsure and unaware of their own environment which was designed, setup, configured and maintained by the previous teams. Moreover, the CIO wanted a complete visibility on the resilience for the environment to recover applications from any failure. The company is required by the law to be compliant with SoX and other mandates both in the USA and in Japan.
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